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Terms of Sale: 

All purchases from new customers will be paid by Charge Card. American Express, Discover, MasterCard, and VISA are accepted. Dealers wishing to establish terms of NET 30 DAYS from date of invoice are required to submit our credit application. Any other payment terms must be arranged through our credit office.

Shipping:

Orders will ship on the same day when the order is received by 3:00 PM Eastern Time, Monday through Friday, excluding Holidays. All other orders will ship on the next business day. A physical street address is needed for delivery. We cannot ship to P.O. Boxes.

General Freight Policy:

All orders less than $1,700.00 net will ship F.O.B. Sand Hill Wholesale's warehouse in Columbus, Ohio. Freight charges are calculated at time of shipping and are based on destination, shipping method, size and weight of the merchandise.  Please use caution when entering your shipping address. You are responsible for any address correction or redelivery fees that may be charged by the delivering carrier.  Free Freight on your entire order when you purchase $1,700.00 or more. Free Freight is limited to the Continental United States. C.O.D., notify, residential delivery, redelivery, handling charges, custom order caps, and special orders are exempt from this freight policy. Actual freight expenses will be billed for all Free Freight shipments not paid within terms.

Minimum Orders:

A minimum order size of $50.00 is required. Any order totaling less than $50.00 will be subject to a $3.00 handling fee.

Drop Shipments:

We will gladly ship to any location you desire. There is a $2.00 handling fee for this service.

Damaged Shipments:

We thoroughly inspect all items prior to shipment. To protect your interests, we suggest that you thoroughly inspect the items before accepting delivery. If damage or shortage has occurred, DO NOT REFUSE SHIPMENT. THE DAMAGE OR SHORTAGE MUST BE NOTED ON THE FREIGHT BILL AND A CLAIM FILED IMMEDIATELY WITH THE CARRIER. Please e-mail us at info@sandhillwholesale.com for assistance in filing a freight claim. Although we take special care to insure the safe arrival of your merchandise, and will assist you in filing a freight claim, OUR RESPONSIBILITY FOR DAMAGE CEASES WHEN THE SHIPMENT IS ACCEPTED BY THE CARRIER. 

Warranties:

All items are warranted by their manufacturer. All items are guaranteed to be free from manufacturing defects when received. Warranty periods vary by item and manufacturer. Please contact us at info@sandhillwholesale.com for warranty information on any specific item.

10 Day Satisfaction Guarantee:

Sand Hill Wholesale, Inc. provides quality products at competitive pricing. Our growth and reputation has been based on customer trust and satisfaction. We are certain that you will find our products to be of excellent quality, designed and tested to give you the best value. However, if for any reason you are dissatisfied with any product you receive from Sand Hill Wholesale, Inc., simply let us know within 10 days of receipt and we will authorize a return for full credit or refund of the product. Special orders and custom-made products are exempt from this policy. All return goods must be in the original packaging and in new, re-saleable condition.

Returns:

Any request to return merchandise, except under the 10 Day Satisfaction Guarantee, will be allowed or disallowed at Sand Hill Wholesale Inc.'s discretion. Please e-mail us at info@sandhillwholesale.com and request a Return Goods Authorization Number. WITHOUT PRIOR AUTHORIZATION, RETURN MERCHANDISE MAY BE REFUSED WHEN DELIVERED TO OUR WAREHOUSE. All merchandise returned must be shipped freight pre-paid and is subject to a minimum restocking charge of 20%. All returns must be made within 10 days of receiving authorization. All return goods must be in the original packaging and in new re-saleable condition.

No special orders or custom-made products may be returned. Any Free Freight. item returned will have the outbound freight cost deducted from the return total.

Privacy:

Rest assured that we will not share any personal information with any outside companies. Your information is safe with us.

Disclaimer:

Copyright: The design and content of this site is the property of Sand Hill Wholesale & Mfg., Inc. and / or its suppliers. It is not to be used, copied, or reproduced in any manner or method without the express written consent of Sand Hill Wholesale & Mfg., Inc.

Pricing:

Prices are subject to change without notice.

Errors:

While we make every attempt to insure the information on this site is correct, Sand Hill Wholesale & Mfg., Inc. will not be liable for typographical errors and / or incorrect information.

We can not take responsibility for manufacturers changes in design or specifications.

Suitability of Use: 

Please review your local codes, to determine suitable use, before making a purchase. Always follow manufacturer's installation and assembly instructions.

Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet.